You can use the hardware restore button on the Polycom HDX system to reset
the system in one of these ways:
• Restoring configuration—Restores the configuration, which resets most
system settings to default values.
• Factory restore—Completely erases the system and restores it to the
software version and default configuration stored in its factory partition.
If you follow this procedure while a USB storage device is connected, the
system restores from the USB device instead of the system’s factory
The restore button is on the front of the Polycom HDX 9000 series system, as
shown in the following figure.
The restore button is on the front of the Polycom HDX 8000 series, Polycom
HDX 7000 series, and Polycom HDX 4000 systems, as shown in the following
The restore button is on the left side of the Polycom HDX 4500 system, behind
a wire mesh screen, as shown in the following figure.
Use a paperclip to press the restore button through the wire mesh covering
that side of the system. to reset the HDX Series system we can press the restore button over 15 second.